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Quality Management

We are committed to making sure that you receive the highest quality of care when you visit any of our hospitals. To ensure that the highest healthcare standards are in place, HHS undergoes routine assessments and evaluations by external organizations in addition to continuous internal reviews. These processes are in place to ensure we are providing the highest level of care, consistent with recognized standards of care and service.

In this section we invite you to learn more about quality management at our hospitals.

We invite you to learn more about quality management at our hospitals.For additional information on a particular topic, please click on the subject title.

Accreditation
Accreditation Canada, previously the Canadian Council on Health Services Accreditation (CCHSA) is the major national accrediting body for health services organizations across Canada. Accreditation is the process used by organizations like HHS to evaluate and improve the quality of their services. Accreditation also provides recognition that an organization's services are meeting the national standards for quality.

In 2010 Halton Healthcare Services received notification from Accreditation Canada that it had, once again, been awarded full accreditation status.

HHS' Final Accreditation Report 2010.

For more information about Accreditation, please visit www.cchsa.ca.

National Quality Institute's Healthy Hospital Innovator Award
In 2005, Halton Healthcare Services was the recipient of the Healthy Hospital Innovator Award. This award provides national recognition for organizations that have met the criteria for Level One Healthy Workplace Progressive Excellence Program (PEP) from the National Quality Institure. The NQI program is linked to the Canada Awards for Excellence Program (healthy workplace category) and is Canada's most prestigious award for the development and sustainability of a healthy workplace.

In August of 2007, HHS received the NQI Organizational Quality and Wellness Criteria Level 2 Certification. There are four levels in the National Quality Institute's Progressive Excellence Program. Halton Healthcare Services intends to continue building upon our experience and will be seeking Level 3 certification in the next year on it journey to excellence at Level 4 certification.

For more information about the National Quality Institute, please visit www.nqi.ca.



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